Customer Care Initiatives at our Store

1. Sri Shantadurga Guarantees the Gold Content (purity) specified on the Bill
2. We assure 100% hallmark jewellery at our store
3. 100% buy back of our jewellery without loss of weight on Bill*
4. We believe in third party analysis of Gold Purity of your old ornaments. Therefore all the old ornaments bought in to our store are analyzed by German made Gold Check carat analyzer from Independent Lab!
5. Lifetime Maintenance and Buy back for all our Gold Ornaments**
6. All the gemstones we sell are lab tested and comes with authentic Certificate with all intricate details of the Gemstone
7. We Believe in Transparent Billing and therefore all the Ornaments at our stores are Barcoded and contains detailed description of the Calculations so that Customer knows clearly what he/she is paying
8. Gold and Silver Purchase schemes make customer to save for a big day and celebrate the joy of saving with added benefits
9. Excellent Order processing Team which helps the customer to track their orders and get them at specified delivery time
10. Advance Booking facility for all the Gold and Silver articles

* The rate of exchange of Gold is as per prevailing rate, and less stone weight prescribed on the bill

** Stone fitting and polish is free, but any Major repair where there is input of new gold for soldering and adding piece of gold die is chargeable along with Labour as per the Job